Think about the last time you walked out of a store due to poor service. Was the employee helping you a grouch? Unhelpful? Due to employee dissatisfaction, you, the customer, ended up dissatisfied as well. Some people can power through a bad work environment, true, but ultimately if your employees aren’t happy, then chances are your customers won’t be happy. How do you fix this? One of the best ways is to stop treating employees simply as ‘employees,’ and seeing and engaging them as the talent instead. It’s not that hard to do and can be as simple as treating your talent with dignity and respect. Here are some tips to help the talent feel more satisfied.
- More open space. No matter how many anthropomorphized animal movies you see, animals people are not, so don’t cage them up. Cramming too many cubicles in one space creates the feeling of cattle trapped in a pen. And with too many chatty co-workers, it can sound like one too. So give your talent room to breathe, think, and move around. When they feel free, their mind will be free to function at full capacity.
- Break Rooms. Everyone needs to get away from their desk at some point, and it’s recommended you move around every hour to decrease chances of obesity and to keep up mental and physical health. So having a break room with a pool, ping pong, or foosball table gives your talent a place to go to and decompress before they get overwhelmed.
- Employee Perks. While I’m still discovering what exactly the perks are of being a wallflower, there are other perks that shouldn’t be a mystery and those are employee perks. My current favorite perk where I work is the free 15 minute massage I get once a month. Then there’s the occasional team lunch paid for by the company, free company swag like tee-shirts and water bottles, and more adult things like a 401K.
- Coaching. A good employee needs a sense of purpose, a reason why they work forty hour weeks. Continuous feedback from supervisors lets the talent know what’s working to emphasize their strengths, and what’s not so they can course correct. Add some nice furniture to your open space or have specialized coaching rooms where the one on ones can happen.
- Conduct short surveys. Make sure you rely on your talent to tell you how they feel by sending out brief surveys every few months. I emphasize the brief, because nobody wants to take more than a few minutes to fill out a survey, we’ve all got other things to do. If there are any problems indicated in the surveys, take immediate action to fix it, like you would with a customer.
Have any more suggestions on how to #TreatYoTalent? Tell us in the comments below.